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Dollar Rental Cars

Dollar Rental Cars

A quick and easy rental location for transportation found within most airports, cities, and towns. They are known for their affordability and good cars. They originally were called Dollar A Day Rental Car and headquartered in Estero, Florida. Today it operates as a subsidiary of Hertz Corporation with 840 company-owned locations in the United States and Canada, and over 1500 franchises in 70 countries with Thrifty Car Rental by 2017. They were founded in Los Angeles, California in 1965 by Henry J Caruso, then purchased by the Chrysler Corporation in 1990. Overall Rating: 4 stars out of 5

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Dollar Rental Car (PDX)

Dollar Rent-A-Car
( Portland International Airport )
Dollar Rental Cars – Web Site

I’ve always been a BUDGET Rent-A-Car man, but this time I wandered outside of my usual to Carrentals.com and was lured over to Dollar for cost and a deal that had Budget quite beat. $67 Lock-n-Low special from Thursday late night through Sunday early evening. Since I’m not a credit card user, their web site said they only took a $250 hold on funds from your debit card vs. Budget’s $300 hold. I’m a budget traveller and that $50 difference is a world of difference for me. I completely disagree with the pirate-tactics of car rental agencies to lock your bank account funds in such a way when using debit cards instead of credit – but unfortunately the industry has us trapped. Dollar at least appears more sympathetic by having a lower hold fee. There was no line or wait at the Portland airport to pick up my car. The agent was very friendly (though tried to get me to add in extras) and hooked me up with a nice subaru (see above picture). The car was very new, clean, with heated seats, electric windows, sunroof, great sound system, and all the perks you’ve come to love in a vehicle. I loved my rental. The check-out process was streamlined. Oddly though when he checked me out, he stated you couldn’t leave the state of Oregon or Washington. It didn’t matter for this trip since I was just staying in Oregon – but in the future could see a problem with that. Unlimited Mileage and affordable prices. No problems with the car. It was a very nice ride. Check in was very efficient, streamlined, and got my receipt quickly. I had a very positive experience with Dollar. Thank you Dollar! Rating: 4.5 stars out of 5. Well counted my blessings too soon: They took the $250 debit card hold and charged it, the day AFTER I returned the vehicle. No charge for the $67 has appeared on my statement as of this writing (2/3/10) but they took my $250 and still have not returned it. After this experience, I’ve become wary of Dollar. Especially since after an hour of phone calls with them yesterday (2/2/10) ending in no resolution. They said it could take 2-5 days before refunding the money they were supposed to get a credit hold on and release the day the car was returned but instead cashed and are holding out on crediting back. As of this point, the company has made a 2 out of 5 rating as of this date (2/3/10). Rating: 2 stars out of 5 ~ Trust not what the representatives state and be very wary of their accounting techniques. In addition, for the Portland Office – they manage their own accounting. The Manager “Reza” was rude and not helpful, argued with me that he indeed submitted the payback, which according to my bank has not been submitted. With staff such as “Reza” – Dollar is bound to be heading downhill. Continue reading Dollar Rental Car (PDX)

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